FAQ

Order FAQs

Q1 : Who is your service designed for?
A
We focus on International Distributors, System Integrators (SI), and Military Projects.
Q2 : Do you accept personal retail orders?
A
No. To ensure production efficiency for our partners, we do not accept personal (B2C) or fragmented small orders.
Q3 : Can I buy samples for testing?
A
Yes. We support paid sample orders for companies to verify performance before mass production.
Q4 : Do you offer customization?
A
Yes. We can customize Frequency, Connectors, and Housing materials to fit your needs.
Q5 : What materials do you use?
A
We use high-grade Copper or Aerospace Aluminum with military-grade components to ensure durability.
Q6 : Do you provide test reports?
A
Yes. We provide professional test reports (e.g., S-parameters) to prove the product meets specifications.
Q7 : Why is "Frequency" important?
A
Antennas must match your device exactly (e.g., Wi-Fi vs. LoRa). Mismatched frequencies = No Signal.
Q8 : Is higher Gain (dBi) always better?
A
No. High gain is for long-distance (narrow beam); Low gain is for area coverage (wide beam). Choose based on your environment.
Q9 : How do I choose the right connector?
A
The safest way is to send us a photo of your device's port. We will identify the correct type (SMA/N-Type) for you.

Ordering Guide & Policies

Step 1: How to Inquiry
!

Quick Inquiry: Please email your Requirements (Frequency, Quantity) to us. Our team will reply shortly.


  • Website: Click the Inquiry or Contact us button.
  • Email: Send to info-tw@ft168.com.tw
  • New Customers: Please complete the New Customer Form.
Step 2: Payment Policy
$
  • Incoterms: EXW (100% payment before shipping).
  • Methods: Bank Transfer, Visa, Mastercard.
  • We do not accept PayPal.
Step 3: Shipping Policy
  • You can use your own shipping provider or ours.
  • Shipping fees apply if using FT-RF logistics accounts.
  • Please provide your account number in advance if using your own.